Terms & Conditions

1. General

These Terms & Conditions govern your use of the Off Theory website and services. By accessing our website or placing an order, you agree to comply with these terms.

If you do not agree with any part of these Terms & Conditions, please refrain from using our website.

2. About Us

Off Theory is an online clothing and apparel brand offering fashion and lifestyle products for sale across India.

3. Eligibility

By using this website, you represent that:

• You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
• The information provided by you is accurate and complete.
• You are legally capable of entering into binding contracts.

4. Products & Pricing

• We strive to display product information, descriptions, and images as accurately as possible.
• Actual product colors may vary slightly due to screen settings and photography.
• Prices are subject to change without prior notice.
• We reserve the right to discontinue products at any time.

5. Orders

Off Theory reserves the right to:

• Accept or reject any order.
• Cancel orders due to pricing errors, stock unavailability, suspected fraud, or other legitimate reasons.
• Limit quantities purchased per customer or order.

If an order is cancelled after payment has been received, the applicable amount will be refunded to the original payment method.

6. Payments

We accept payments through secure third-party payment gateways.

By placing an order, you agree that:

• You are authorized to use the selected payment method.
• Payment information provided is accurate and valid.

Off Theory does not store complete payment card details on its servers.

7. Shipping & Delivery

Orders are shipped through trusted logistics partners. Estimated delivery times are provided for convenience and may vary due to circumstances beyond our control.

Please refer to our Shipping Policy for detailed information.

8. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our Refund & Return Policy.

Customers are encouraged to review the policy before placing an order.

9. Intellectual Property

All content available on this website, including but not limited to the following, is the property of Off Theory and is protected under applicable intellectual property laws:

• Logos
• Brand names
• Graphics
• Product designs
• Images
• Text
• Website content

Unauthorized use, reproduction, or distribution is strictly prohibited.

10. User Conduct

You agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorized access to our systems.
• Upload or transmit harmful software or malicious code.
• Interfere with the operation or security of the website.

11. Limitation of Liability

To the maximum extent permitted by law, Off Theory shall not be liable for:

• Indirect or consequential losses.
• Delays in delivery caused by third-party logistics providers.
• Technical interruptions or website downtime.
• Losses resulting from misuse of products.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

12. Privacy

Your use of the website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in the Privacy Policy.

13. Third-Party Services

Our website may contain links to third-party websites, payment gateways, or service providers.

Off Theory is not responsible for the content, policies, or practices of such third-party services.

14. Force Majeure

Off Theory shall not be held responsible for delays or failures caused by events beyond reasonable control, including but not limited to:

• Natural disasters
• Government actions
• Strikes
• Pandemics
• Internet or technical failures

15. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time.

Updated terms will be posted on this page with the revised effective date. Continued use of the website after such changes constitutes acceptance of the updated Terms & Conditions.

16. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts located in Darjeeling District, West Bengal, India.